Better digital experiences in a customer-centric world with Ecesu Erol

Let's celebrate great customer experience together (again)! We're back and we're introducing a series of new and inspiring speakers that share and reflect on their awesome CX contributions and projects.

Better digital experiences in a customer-centric world with Ecesu Erol

In an 30-minute Lunch Talk, Ecesu Erol from Unless, will talk about creating better digital experiences and how Unless have helped their customers deliver experiences faster using their no-code platform. Businesses have shifted their attention from acquisition to retention and as a result customer-centricity has been put under the spotlight. Ecesu will introduce the talk with a mention of current trends to set the stage and then move on to real-life examples of customer-centric digital experiences from a mix of B2B and B2C companies.

In this CX Celebration session Ecesu's going to answer the following questions:

- How can we create experiences that first and foremost help customers?

- How can we be mindful about the kind of data we collect and make sure we put it to good use?

Ready to get inspired and learn more about delivering better digital experiences and mindful data collection? Join!

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