Managing stakeholders and setting boundaries
Understanding stakeholder management can be critical to projects success. Strong supporters will help promote what we do, while those against us might block our path at every turn. By effectively communicating, setting clear boundaries and establishing common goals you will be able to deliver the right customer value.
Managing stakeholders and setting boundaries
Understanding stakeholder management can be critical to projects success. Strong supporters will help promote what we do, while those against us might block our path at every turn. By effectively communicating, setting clear boundaries and establishing common goals you will be able to deliver the right customer value.
Outcomes
- Learn different stakeholder mapping techniques appropriate for your projects.
- Understand the need for effective communications, establishing ownership and setting clear boundaries.
- Learn how to define and communicate common goals for impactful customer value and project success.
- Learn different tactics for saying no and pushing back.
Summary and process
When you map your stakeholders, it becomes easier to understand their common goals, needs and concerns. This will help in developing better relationships with them as well as knowing when they're ready for involvement or not so much depending on how vocal they are about the project at hand. Setting clear boundaries is also key because one must establish ownership over certain aspects of managing these individuals' expectations while still trying keep things organised within an organisation-wide perspective without stepping too far out into unilateral territory!
Map your stakeholders
Familiarise with a variety of stakeholder mapping to and identify the level of involvement is necessary and how to create and approach the plan.
Stakeholder engagement and buy-in
Get a clear understanding of stakeholder engagement practices and find out which way of communicating is most effective to get to the right outcome.
Setting boundaries and pushing back
Understand the importance of ownership and mandate in all work and deliverables. By prioritising customer needs and agile work practices over gut feelings you'll be able to say no effectively and efficiently for a common goal.
Understand goals and relationships
Learn how to navigate through projects by understanding clear common goals and overcoming silos.
Your coach
Stephan van Rooden
Barbara van der Linden
The Perfect Participant
If you want to know how you can effectively get your stakeholders on board of projects by emphasising common goals and customer-centricity, then this micro bootcamp is for you. Effective stakeholder management is possible once there is clear alignment, ownership and mandate for the deliverables put in place. By making data-led decisions and putting the common goal first, you'd be able to drive your project effectively and efficiently.
Preparation
The class is held in English, so you need a professional working proficiency level of English. The class in online, therefore you need to be able to connect to the classes, using your camera and microphone. If you have any software blocks (can't open certain online tools, such as digital white-boarding tool Miro) please inform us in advance.
Funding options
There are various payment and scholarship options available at MadeFor. We are happy to jump on a call to discuss your options. Don’t hesitate to reach out! For more detailed information you can also visit the MadeFor toolkit here.
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Course Price
Includes
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Course Price
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What our learners say
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FAQ
Why is learning stakeholder mapping and setting boundaries relevant today?
Larger organisations face some very big challenges, two of the biggest being, a lack of common purpose and the dreaded siloed working. By combining empathy, establishing common goals, effective communications and demanding ownership within your stakeholder management approach, you'll be able to deliver effective long-term value.
Who I will be learning with?
You will learn alongside passionate professionals who are keen to learn new ways of doing CX and are committed to continuous personal development. Just as yourself. Your learning team will be no bigger than 20 people, facilitating a more tailored experience that ensures your learning objectives are met.
Are there any prerequisites to do this bootcamp?
This bootcamp is defined for everyone that is affiliated with the importance of customer experience and the need to create ownership around it in an organisation. There is no extensive experience or knowledge necessary to follow along in the bootcamp. However, since all of our live sessions, learning kits and homework will be in English, you need a professional working proficiency level of English to make sure you achieve the best outcomes.
What kind of skills will I obtain after the microbootcamp 'managing stakeholders and setting boundaries'?
Stakeholder mapping, stakeholder management, engagement, setting boundaries, effective communications, goal alignment.
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