Personas
Bootcamps
A bootcamp is a learning format designed to rapidly build capabilities and practical skills by combining experiential learning with expert lectures and discursive sessions.
Micro-Bootcamps
6-hour, instructor lead online session, deep dive into critical topics.
Cohort Courses
Learn together with a global community in a 3-week online bootcamp and apply your learning to your daily work to build confidence and practice.
CX Fundamentals
Learn the fundamentals of a strategic approach to Customer Experience and how to challenge current processes and practices in order to deliver customer value in every role.
CX Fundamentals
Self-Paced Courses
Self-Paced Learning courses are designed to help you acquire customer-centric insights and skills in a self-paced and online environment with the support of a dedicated expert coach.
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